Marketing & Sales · Tip

Ghosted Client Follow-Up Scripts

Follow-up message sequence to re-engage unresponsive sales prospects without sounding needy

A 3-step follow-up messaging sequence designed to re-engage prospective clients who stop replying to sales conversations. It replaces passive cliches with direct questions and light humor to elicit a clear yes or no without lowering status.

How it works

Avoid low-status phrases:

❌ "Just following up"

❌ "Just touching base"

❌ "Just checking in with you"

Use this 3-step sequence instead:

1. Follow-Up #1:

"[Name], did you have any questions, or how would you like to proceed?"

2. Follow-Up #2:

"Hey [Name]—I’m worried about you 😕 I’ve reached out a few times but haven’t heard back. Could you let me know you’re okay? I’m totally fine if you don’t want to work together, just let me know so I don’t have to schedule an hour with my therapist 😅"

3. Follow-Up #3:

"Did I get ghosted here, [Name]?" 👻

Rule: If no response after message #3, stop chasing. Pivot later to reactivation messaging.

What it's for

  • Re-engage prospects who stop responding after an initial sales call or proposal
  • Eliminate low-status language like 'just checking in' from sales communications
  • Identify when to definitively close a dead lead versus continuing outreach

Key points

  • Step 1: Direct question asking about remaining questions or how they want to proceed
  • Step 2: Lighthearted message expressing concern with humor to disarm hesitation
  • Step 3: Direct ghosting call-out to prompt a final reply
  • Stop-chasing rule after three unanswered messages to preserve status and time

Pricing

Free

Details

Type
Tip
Category
Marketing & Sales
Topic
Sales Outreach
Open source
No
Platforms
other
For
Freelancers, agency owners, and sales professionals dealing with unresponsive prospects
Tags
sales, copywriting, templates, cold outreach, client acquisition

Why it was saved

  • @joseperez.inc, 16 December 2024: Avoids cliché lines like 'just following up' or 'touching base' that lower sales status, using direct and humorous framing to elicit a response.

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Updated