# ElevenLabs Conversational AI

> Platform for building and deploying interactive voice AI agents.

ElevenLabs Conversational AI lets users build natural-sounding, low-latency voice agents for inbound and outbound calling. It integrates customizable system prompts, voice models, and knowledge bases to handle customer service and appointments without code.

Website: https://elevenlabs.io/app/conversational-ai

## What it is for

- Build an automated AI receptionist to answer business phone calls
- Triage customer support requests and answer frequently asked questions
- Schedule and confirm customer appointments over the phone

## Features

- Low-latency conversational voice responses
- Customizable system prompts and greeting messages
- Knowledge base integration for domain-specific context
- Configurable conversation settings like turn timeout and maximum call duration
- Call history tracking and logs
- Integrated phone number provisioning and routing

## Pricing

Freemium. Free tier available; usage-based billing and paid plans for higher call volume.

## Details

- Type: Web app
- Category: [AI](https://xiry.app/topics/ai.md)
- Topic: [Voice AI](https://xiry.app/topics/ai/voice-ai.md)
- Open source: no
- Platforms: Web, API
- For: Businesses, agencies, and developers wanting to automate voice calls and phone reception.
- Alternative to: Vapi, Bland AI, Retell AI
- Tags: voice, conversational ai, call center, automation, agents

## Why it was saved

- [@haroonkhaans, 14 May 2025](https://www.instagram.com/reel/DJpD5XXtBiY/): Enables anyone to create low-latency, natural-sounding automated voice agents that can answer phones, triage customer requests, and book appointments without coding.

## Compare

- [Alternatives to Vapi](https://xiry.app/alternatives/vapi.md)
- [Alternatives to Retell AI](https://xiry.app/alternatives/retell-ai.md)
- [Alternatives to Bland AI](https://xiry.app/alternatives/bland-ai.md)

## Related

- [LiveKit Agents](https://xiry.app/resources/livekit-agents): Open-source Python framework for building realtime voice and multimodal AI assistants (GitHub repo, Open source)
- [Miso-TTS](https://xiry.app/resources/miso-tts): Open-source emotive text-to-speech foundation model with low conversational latency. (AI model, Open source)
- [Open-Source Real-Time Voice Agent Stack](https://xiry.app/resources/open-source-real-time-voice-agent-stack): A low-cost, open-source stack for building real-time AI voice assistants (Tip, Open source)
- [OpenHome](https://xiry.app/resources/openhome): Platform and SDK for building custom AI voice agents and smart devices (Web app, Freemium)
- [Synthflow](https://xiry.app/resources/synthflow): No-code platform to build, test, and deploy conversational voice AI agents (Web app, Freemium)
- [AIToolHub](https://xiry.app/resources/aitoolhub): Directory and consulting hub for AI tools, skills, and automations (Web app, Freemium)

Updated 3 October 2026. Page: https://xiry.app/resources/elevenlabs-conversational-ai

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