# Bland AI

> Enterprise conversational voice platform for automating inbound and outbound phone calls

Bland is a voice AI infrastructure platform that builds, tests, and deploys natural-sounding phone agents. It provides ultra-low latency, handles realistic speech quirks like interruptions and pauses, and operates with enterprise compliance including SOC 2 and HIPAA.

Website: https://bland.ai/

## What it is for

- Replace interactive voice response (IVR) phone trees with natural conversation
- Automate outbound sales qualification and appointment confirmation calls
- Run 24/7 inbound customer support and triage before routing to human agents
- Handle patient intake and scheduling in healthcare systems

## Features

- Sub-second voice latency using proprietary phone-optimized models
- Omnichannel agent deployment across Phone, SMS, iMessage, and Web Chat
- Pre-production edge-case scenario testing suite
- Native support for 40+ languages and real-time translation in 23
- Pre-built integrations with Twilio, Salesforce, HubSpot, and popular contact center software
- Custom voice cloning and interruption handling
- Enterprise compliance certifications including SOC 2 Type II, HIPAA, and PCI DSS

## Pricing

Paid. Per-minute usage rate covering telephony, STT, LLM, and TTS; custom enterprise tiers available.

## Details

- Type: Web app
- Category: [AI](https://xiry.app/topics/ai.md)
- Open source: no
- Platforms: Web, API
- For: Enterprises, call center operators, and developers automating phone workflows.
- Alternative to: Vapi, Retell AI, ElevenLabs
- Tags: voice ai, phone automation, call center, ivr, telephony, customer service

## Why it was saved

- [@airesearches, 25 April 2024](https://www.instagram.com/reel/C6KvcZQpE0m/): Enables companies to replace or scale human call center operations with customizable AI phone agents that carry natural, human-like voice conversations.

## Compare

- [Alternatives to ElevenLabs](https://xiry.app/alternatives/elevenlabs.md)
- [Alternatives to Vapi](https://xiry.app/alternatives/vapi.md)
- [Alternatives to Retell AI](https://xiry.app/alternatives/retell-ai.md)

## Related

- [PersonaPlex-7B (nvidia/personaplex-7b-v1)](https://xiry.app/resources/personaplex-7b-nvidia-personaplex-7b-v1): Open full-duplex speech-to-speech conversational AI model by NVIDIA (AI model, Open source)
- [Cartesia Sonic](https://xiry.app/resources/cartesia-sonic): Ultra-low-latency streaming text-to-speech and instant voice cloning model. (AI model, Freemium)
- [ElevenLabs Conversational AI](https://xiry.app/resources/elevenlabs-conversational-ai): Platform for building and deploying interactive voice AI agents. (Web app, Freemium)
- [Kyutai TTS (tts-1.6b-en\_fr)](https://xiry.app/resources/kyutai-tts-tts-1-6b-en-fr): Open-weights streaming text-to-speech model with ultra-low latency for English and French (AI model, Open source)
- [LiveKit Agents](https://xiry.app/resources/livekit-agents): Open-source Python framework for building realtime voice and multimodal AI assistants (GitHub repo, Open source)
- [Miso-TTS](https://xiry.app/resources/miso-tts): Open-source emotive text-to-speech foundation model with low conversational latency. (AI model, Open source)

Updated 3 October 2026. Page: https://xiry.app/resources/bland-ai

Make your own library: Xiry takes your saved reels, tweets, Reddit bookmarks and Watch Later videos, makes them searchable and pulls the useful stuff out, like this library. It's invite-only for now; join the waitlist at https://xiry.app/#waitlist.